Address of depots - we have five depots nationwide in Castleford (The North), Minworth (The Midlands), Rutherglen (Scotland), Warrington (North West) and Weybridge (South East). To find the address of one of our depots or to get driving directions click here.

Cut-off times - we operate a guaranteed delivery service with timed deliveries and exact cut-off times for placement of orders - that way we can guarantee you one of the best delivery promises in the marketplace. The following cut-off times apply Monday to Friday:

4.45pm for guaranteed UK next day delivery orders, via our trusted couriers; including Saturdays.

4.15 order destined for Republic of Ireland.

To request your own Personalised Delivery Schedule for your address, visit:

Field Sales Coordinators - quite simply our guys on the road. At Imex we pride ourselves on giving the best of customer service which is why we have sales managers in their cars and on the road visiting customers premises. To find the Field Sales Coordinator for your area or to arrange a visit click here.

FREE Same Day Delivery - we offer a FREE Same Day Delivery service across most of the UK, up to 3 times a day. Giving you a fast and efficient service that you can rely on time and time again! For those customers in areas where same day delivery is not possible, Imex offer a guaranteed next day service from our trusted couriers, including Saturdays and timed deliveries where possible.

To obtain a personalised delivery schedule for your address click here.

Lo-Call 0845 60 50 404 - we believe in giving you every opportunity to save money, which is why we've created a more cost-effective way for you to contact us. Our Lo-Call number is unique to Imex and it means that no matter where you are in the country you will only ever pay for a local rate call.

Minimum order charge - we offer a guaranteed FREE next day delivery option, this is dependent on a minimum order value, otherwise a carriage charge applies. Our parts interpreters will be able to give you all the figures needed, simply call Lo-Call: 0845 60 50 404.

Opening hours - we open all our five depots and trade counters at the following times. To find the address of one of our depots or to get driving directions click here.

OE - stands for Original Equipment, all parts supplied by Imex are to OE standard.

Parts Interpreters - we have nine ‘parts men' sat waiting to take your call. These guys are highly experienced and knowledgeable about replacement parts and have a combined experience of over 115 years trade know-how. To find out a little bit more about our parts interpreters click here, or speak with one of them: Lo-Call: 0845 60 50 404 or

Replacement parts - Imex supplies replacement parts - all manufacturers names, numbers, symbols and descriptions are used for reference purposes only and do not imply that any Goods and/or Services or part listed are the product of these manufacturers.

Surcharges - some parts carry a surcharge which is payable at the time of purchase, this will be credited when old unit is returned. For more details speak with the parts interpreters on Lo-Call: 0845 60 50 404.

Telephone options - once you have called our Lo-Call: 0845 60 50 404 number you will be asked to select a number of options. This will help us redirect your call to the correct person to deal with your enquiry.

Option 1 - replacement parts for MAN vehicles

Option 2 - Engine and all other non-MAN parts

Option 3 - our accounts department

12 month unlimited mileage guarantee - in order that you can be confident on the quality of our parts we offer, as standard, a 12-month unlimited mileage guarantee.